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We're here to make your Starbucks experience exceptional. Find answers to common questions or get in touch with our support team.

Orders & Drinks

Questions about orders, customizations, and menu items.

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Cards & Payments

Starbucks Cards, gift cards, and payment issues.

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Rewards Program

Starbucks Rewards, stars, and account questions.

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Mobile App

App features, mobile ordering, and technical issues.

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Frequently Asked Questions

You can join Starbucks Rewards by downloading our mobile app or visiting our website. Simply create an account and start earning stars with every purchase.

You can check your Starbucks Card balance through our mobile app, website, or by asking a barista at any Starbucks store.

Absolutely! You can customize your drinks with different milk options, syrups, extra shots, and more. Use our mobile app for easy customization.

Store hours vary by location. Use our store locator on the website or mobile app to find specific hours for your nearest Starbucks.

Contact Us

Need more help? Our customer service team is here to assist you.

Phone Support

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1-800-STARBUC

Mon-Fri: 5AM-8PM PT
Sat-Sun: 6AM-6PM PT

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Email Support

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Response within 24 hours