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Code of Ethics and Conduct

Our commitment to integrity, respect, and ethical business practices guides everything we do.

Our Ethical Foundation

At Starbucks, we believe that conducting business ethically is fundamental to our success and reputation.

Integrity

We act with honesty and transparency in all our business dealings.

Respect

We treat all partners, customers, and stakeholders with dignity and respect.

Accountability

We take responsibility for our actions and their impact on society.

Global Citizenship

We contribute positively to the communities where we operate.

Code Principles

Business Conduct

  • Comply with all applicable laws and regulations
  • Avoid conflicts of interest
  • Maintain accurate records and financial reporting
  • Protect confidential information

Fair Dealing

  • Treat suppliers and business partners fairly
  • Prohibit bribery and corruption
  • Support fair competition
  • Respect intellectual property rights

Partner Treatment

  • Promote diversity, equity, and inclusion
  • Maintain a harassment-free workplace
  • Ensure health and safety standards
  • Respect privacy and personal information

Environmental Responsibility

  • Minimize environmental impact
  • Promote sustainable practices
  • Support ethical sourcing
  • Reduce waste and conserve resources

Reporting Ethical Concerns

We encourage the reporting of any ethical concerns or potential violations of our code.

Ethics Hotline

Call our confidential ethics hotline available 24/7

1-800-ETHICS-1

Online Portal

Submit concerns through our secure online reporting system

Access Portal

Management

Speak directly with your manager or HR representative

Find Contact
Protection Against Retaliation

Starbucks prohibits retaliation against anyone who reports concerns in good faith or participates in an investigation.

Ethics Training & Resources

We provide comprehensive ethics training and resources to all partners.

Annual Training

All partners complete mandatory annual ethics training covering our code and key compliance topics.

Ethics Q&A

Access our comprehensive database of ethics questions and answers for guidance on common scenarios.